Decision Making

The Decision-Making course focuses on developing the skills and techniques necessary to make informed and timely decisions. Participants will learn about different types of decisions, factors that influence decision-making, decision-making models, and how to evaluate results.

Key benefits of
this course

By applying these skills to various workplace scenarios, individuals will develop the ability to make effective decisions that align with organisational goals, leading to more efficient and effective teamwork and positive outcomes.

By completing this course, participants can enhance their critical thinking skills, increase their ability to make informed decisions, and become more confident and purposeful in dealing with significant workplace situations.

This is a full day course but can also be tailored to fit into a half-day session, addressing your organisation's most relevant needs.

Learning outcomes
and objectives

Identify different types of decisions
Understand the factors that influence decision-making
Develop effective ‘best fit’ decision-making models
Generate alternatives and analyse alternatives
Evaluate and implement decisions
Improve decision-making skills and techniques

BOOK NOW

Course outline

Part 1

Introduction

Definition and importance of decision-making

Part 2

Types of decisions

Strategic, tactical, and operational

Part 3

Factors influencing decision-making

Cognitive biases
Emotional intelligence
Organisational culture

Part 4

Identifying decision-making styles

Directive, analytical, conceptual, and behavioural

Part 5

Decision-making models

Rational decision-making model
Bounded rationality model
Intuitive/creative

Part 6

Generating example alternative models

Brainstorming
SWOT Analysis
Fishbone Diagrams, Decision Trees, et al. (Mind Mapping, Reverse Thinking, Nominal Group Technique, Delphi Technique etc. Alternative model suggestions are tailored to the company needs)

Part 7